Technical Inside Sales Representative

Our client, an extruded plastic products manufacturer,, is looking for an Inside Sales Representative.

• Manage all customer communication - quotes, orders, and updates - rapidly;
• Proactively follow up on open quotes to drive sales and ensure no missed opportunities;
• Handle difficult conversations and complaints to find win-win solutions;
• Maintain careful records and follow internal workflows for quoting and data entry;
• Be the liaison between the customer and production/logistics to guarantee on-time delivery;
• Build long-term relationship of trust through reliability and consistent follow-through.

Requirements:

• Diploma in Business Administration, Commerce, Marketing, etc.;
• At least 2 years of experience in inside sales in a manufacturing/industrial business environment;
• Excellent time management and prioritization skills;
• Comfortable handling difficult conversations with professionalism;
• Strong attention to detail and strict adherence to processes;
• Asset: Familiar with an ERP or order management system;
• Bilingual (clients in Ontario).